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Media professional and writer specializing in technical documentation, information technology, media, advertising and public relations communications. Lockheed Martin/Gyrocam Systems, LLC 2008-present Technical Writer- Write documentation including user guides, technical specifications, training manuals, reference guides for commercial and military usage. Sarasota Millionaires Football Club 2007-present Media Coordinator-Provided coverage for football team’s games through radio reports, play-by-play, internet broadcasts and print stories Sarasota Herald Tribune 2008 IT Technician- Newspaper/SNN TV 6. Audio/Visual Content Provider Sports website SRQ Broadcasting 2004-2008 Technical Ops Mgr. WSRQ 1220 AM commercial radio station Sarasota/Bradenton/St.Pete, FL Set up and maintained Simian broadcast software for local radio station in Sarasota. Implemented programming files on station LAN. Technical writer engineering and procedural documents. Producer/Host "Suncoast Magazine" talk/interview program aired on WSRQ radio in Sarasota. Webmaster station website www.newstalk1220.com Milestone Productions Sarasota, FL 1994-present
Freelance technical and advertising writer, audio/visual productions for various clients. Instructor Radio Broadcasting Workshop.
Computer Sciences Corp Sarasota, FL
Analyst-Technical Documentation Specialist 1997 to 2004
Organized and implemented website development for client companies resulting in higher efficiency of order processing
Coordinated work between systems and customer service departments to ensure efficiency of operations
Created, developed and wrote technical documentation for users of company software and website applications
Was instrumental in developing e-commerce strategies to promote company websites resulting in increased client base
Applied knowledge of systems and writing abilities to create "On-Line" user handbook resulting in fewer slowdowns and increasing client efficiency on websites
Actively participated in designing websites to increase user efficiency resulting in less paperwork within the company and lowering production costs.In-house instructor on computer and software usage. Help desk management. Wrote and assisted in development of interactive training media.
Hertz Corporation Sarasota, FL
Marketing-Technical Consultant 1993 to 1997
Instrumental in creating marketing and promotional materials and technical documentation for internal employees.
Delivered oral and written presentations to area clientele
Compiled, analyzed and presented weekly/monthly/quarterly sales data
Assisted subordinates and supervisors in identifying and resolving problems.
Wrote, designed and edited company newsletter and technical manuals. Busch Corporation Tampa, FL
Technical Manager-Production Manager 1991 to 1993
Coordinated work between entertainment department and production crews at theme park theaters
Coordinated and oversaw operations of daily shows
Oversaw technical operations, sound, lighting, special effects
Wrote and updated technical manuals for production equipment and software applications
Actively participated in scriptwriting and production meetings for shows Sun Radio Network Clearwater, FL
Technical Producer-Program Producer-Affiliate Relations 1988 to 1991
Coordinated affilate station agreements with satellite radio network
Created promotional materials to sell programming to affiliate stations
Instrumental in increasing clearance of programming 50% each year. Education
Adelphi University Garden City, NY
BS Business Administration, Minor-Journalism/Business Communications 1984 University of South Florida Sarasota, FL BA Professional and Technical Writing 2008
Additional courses in Information Technology, Internet Marketing Techniques, Public and Media Relations for the 21st Century
Experienced in Photoshop, Digital photography, Videography, Digital editing. Platforms
Internet/Intranet. Microsoft Windows. Microsoft Internet Information Server (IIS). Apache Web Server. UNIX. Microsoft SQL Server. Oracle. AS400. Tools
Macromedia Dreamweaver, Flash, Homesite, Microsoft FrontPage, JavaScript, Active Server Pages, PHP. Microsoft Word, RoboHelp, HTML-based Help. Adobe Acrobat and Pagemaker. DemoShield. PaintShop Pro, Macromedia Fireworks, Corel Draw!, SnagIt, Microsoft PowerPoint, Ulead GIF Animator. Microsoft Excel, Project, CAD, Visual Communicator and Access. Proficient in preparing Proposals, User Documents, Help Desk Manuals, Job Procedures, Training and System User Documentation, Feasibility Reports, Promotional and Marketing Materials.
Partial List of Clients
Computer Sciences Corporation, Suncoast Broadcasting Inc., Stonewood Restaurants, Child Protection Center, Sceiron.Com, Smoking Shot.com, Selby Gardens, Van Wezel Performing Arts Hall, Cardinal Mooney High School, Super Value Vitamin Stores.
Professional Associations Board of Directors Florida Broadcast Pioneers Sarasota Media Roundtable Society for Technical Communication BPO |
