Doug Miles

5418 Desoto Pkwy Sarasota, FL 34234

Phone (941) 587-4967

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Media professional and writer specializing in technical documentation, information technology, media, advertising and public relations communications


 

 Political Roundtable
 
Lockheed Martin/Gyrocam Systems, LLC 2008-presentTechnical Writer, instructional, operational, maintenance documentation for surveillance equipment both for commercial and military clientele.
Sarasota Millionaires Football Club 2007-presentMedia Coordinator-Provided coverage for football team’s games through radio reports, play-by-play, internet broadcasts and print stories 
 
Sarasota Herald Tribune/SNN News 2008-IT Technician-Maintenance/Troubleshooting/Installation of computers, software and data storage systems for newspaper and television station. 
 

SRQ Broadcasting 2004-2008

Technical Ops Mgr. WSRQ 1220 AM commercial radio station Sarasota/Bradenton/St.Pete, FL

Wrote technical documentation on installing and using broadcast equipment (satellite receivers, telephone transmission lines, audio boards, hardware and computers used to run programming, etc.) Installed, maintained, troubleshooting of computer network. News writer/Copywriter. Set up and maintained Simian broadcast software for local radio station in Sarasota. Implemented programming files on station LAN. Assisted engineer in designing and rebuilding radio studio.   Producer/Host "Suncoast Magazine" talk/interview program aired on WSRQ radio in Sarasota. Webmaster station website www.newstalk1220.com 
 
Milestone Productions Sarasota, FL 1994-present
Freelance technical, copywriter and advertising writer, audio/visual productions for various clients. Media Coordinator Sarasota Millionaires Football Club. Instructor Radio Broadcasting Workshop.

Computer Sciences Corp Sarasota, FL
Analyst-Technical Documentation Specialist 1997 to 2004

Organized and implemented website development for client companies resulting in higher efficiency of order processing
Coordinated work between systems and customer service departments to ensure efficiency of operations
Created, developed and wrote technical documentation for users of company software and website applications, mailroom conveyor equipment, shipping procedures, work flow systems.
Instrumental in developing e-commerce strategies to promote company websites resulting in increased client base
Applied knowledge of systems and writing abilities to create "On-Line" user handbook resulting in fewer slowdowns and increasing client efficiency on websites
In-house instructor on computer and software usage. Help desk management. Wrote and assisted in development of interactive training media.
 

Hertz Corporation Sarasota, FL
Marketing-Technical Consultant 1993 to 1997

Instrumental in creating marketing and promotional materials and technical documentation for internal employees.
Delivered oral and written presentations to area clientele
Compiled, analyzed and presented weekly/monthly/quarterly sales data
Assisted subordinates and supervisors in identifying and resolving problems.
Wrote, designed and edited company newsletter and technical manuals (auto wash and detailing machinery, computer systems, software usage, handheld wireless computer equipment.

 

Busch Corporation Tampa, FL
Technical Manager-Production Manager 1991 to 1993

Coordinated work between entertainment department and production crews at theme park theaters
Coordinated and oversaw operations of daily shows
Oversaw technical operations, sound, lighting, special effects
Wrote and updated technical manuals for production equipment and software applications
Actively participated in scriptwriting and production meetings for shows

 

Sun Radio Network Clearwater, FL
Technical Producer-Program Producer-Affiliate Relations 1988 to 1991

Coordinated affiliate station agreements with satellite radio network
Created promotional materials to sell programming to affiliate stations
Instrumental in increasing clearance of programming 50% each year.

Education
Adelphi University Garden City, NY
BS Business Administration, Minor-Journalism/Business Communications 1984

University of South Florida Sarasota, FL

BA Professional and Technical Writing 2008


Additional courses in Information Technology, Internet Marketing Techniques, Public and Media Relations for the 21st Century
Experienced in Photoshop, Digital photography, Videography, Digital editing.

Partial List of Clients Computer Sciences Corporation, Suncoast Broadcasting Inc., Stonewood Restaurants, Child Protection Center, Sceiron.Com, Smoking Shot.com, Selby Gardens, Van Wezel Hall 

Professional Associations

Board of Directors Florida Broadcast Pioneers

Sarasota Media Roundtable

Society for Technical Communication

BPOE